The unquestionable, glaring, unequivocal problem we sorta gotta figure out

I heard this story this morning on NPR and here's the moment I rolled my eyes: "Starbucks Stores To Close For An Afternoon Of Racial-Bias Education."  An NAACP representative was asked about the kind of training that would be offered to Starbucks employees:

KING (NPR): But let me ask you about the training 'cause I imagine people are very curious. You've got a whole tens of thousands of Starbucks employees who will be going through this training. Give us some specifics. What will they be learning?

IFILL (NCAAP): Yeah. Unfortunately, it's very early.

KING: OK.

IFILL: I can't give you, and wouldn't at this point, give you the specifics because I think one of the things that I think is really important is for us to make sure that we have all of the information we need to provide the kind of advice that we can.

Hmmm...I wonder what additional details they need to unveil to complete the training packets.  For example, can a business that depends on paying customers kick out people who are essentially loitering?  These are the questions that need answers.